We're constantly updating and enhancing ChurchSuite, often building directly upon customer feedback to guide our development. The following lists some changes that were made to ChurchSuite between 18th September 2025 and 31st December 2025.
ChurchSuite
September 19th, 2025 Collecting booking enquiries
You can now collect booking enquiries from your customers. The new functionality is ideal for use with external and internal booking types, and for life event enquiries like a wedding, funeral or baptism. Submitted enquiries are added to the Bookings module with an enquiry status, and managers can optionally receive enquiry notifications. Once received, simply review the enquiry, confirm or decline it as appropriate, and communicate with the customer. For each booking 'Type', build a customised enquiry form to collect all the pertinent details about the enquiry, the customer, and their responses to any type-specific questions added to the form. Where there's a definitive match, the submitted enquiry is linked to an existing customer, or a new customer record is created. You can optionally choose bookable resources to show on the form and collect responses to resource questions. You can make booking enquiry forms accessible through your website. You can also share a locked customer-facing enquiry form link with repeat customers to use time and again for their enquiries - the customer's details are pre-populated into the form.
September 26th, 2025 Added support for custom ratios in Check-In
We've added the ability to record Support Needs and Support Capacity for each person within the Check-In system. For attendees who require support that differs from the default group ratio, you can now edit their check-in and specify the appropriate Support Needs — for example, "1:1 support required." Team members follow the same principle, allowing you to indicate their Support Capacity — i.e. the number of attendees they can support. Whether you have attendees who need additional support or team members with different capacities (for instance, those in training or under a certain age), you can now accurately record this in Check-In. Group ratios are automatically updated to reflect the live situation.
October 10th, 2025 Improved note searching, reporting and cleansing
Notes reports have been replaced with a new Notes page, making it easier to search, bulk edit, download, or delete notes — ideal for data cleansing or responding to subject access requests. You can access the Notes page via More → "View notes" on the Contacts, Children, Events, Bookings, Customers, Givers, Ministries, Groups, Plans, and Organisations pages. Alternatively, when viewing a record, you'll now find a "View all" button within the Notes section.
October 14th, 2025 Updated layout when adding Attendance Check-Ins
We've refreshed the layout for adding Check-Ins within the Attendance module. The section previously labelled "People" is now called "Check-Ins" to better reflect its purpose. The Check-Ins table has also been enhanced — you can now filter entries and perform bulk actions. Clicking "Add check-ins" opens a new screen where you can search by tag or name and quickly work down the list to check people in. Additional options let you choose whether to display the list ordered by first or last name.
October 14th, 2025 Bulk add sign-ups as contacts/children
We've added the ability to add unlinked sign-ups for an event as either Contacts or Children. When added, the contacts/children will be created with the contact details from their sign-up and the Communication/Privacy settings configured in your module options.
October 22nd, 2025 Flow tracking 'Completed' export
We've added a "Download CSV" bulk action to the Completed tab for Flows, so that users can export completed flow tracking data for use outside of ChurchSuite.
October 23rd, 2025 New children index filters
We've added a couple of new filters to the children index. It is now possible to filter and order by the child's Last Check-In date and the number of times they have checked in.
October 27th, 2025 Flow Completed tab on engagement widget
You can now see a list of flows a contact, child, customer or giver has completed from a new 'Completed' tab in the 'Engagement' section of their profile.
October 31st, 2025 Bulk resend signup confirmation
We've added a "Resend confirmation" bulk action to the Sign Ups tab for Calendar module events.
November 4th, 2025 Easier access to Check-In
To make it easier to access the Check-In system, there's now a new "Go to Check-In" button at the top of the Children > Attendance screen.
November 5th, 2025 Subscription report actions added
We've added additional actions to the Giving module Subscriptions report to make it easier for Users to view a filtered list of givers from the report's results, and to optionally add givers to Giving module tags and flows based on filtered results.
November 5th, 2025 New "Subscription pledge" condition for smart tags
Giving module smart tags now include a new "Has active subscription pledge" condition that can be used to identify givers who have an active Stripe or GoCardless pledge (i.e. a subscription pledge created through Donate).
November 6th, 2025 Tweaks to ordering and grouping on people forms
We've made small adjustments to the ordering and grouping of fields on people forms when adding or editing contacts, children, givers, and customers. The field order now more closely matches what you see when viewing a person's profile, with grouping aligned accordingly. Sections that draw their values from module settings — such as Communication and Login & Privacy — have been moved to the bottom of the form to make the most commonly used fields more prominent. You can still override these defaults if needed, but in most cases the module defaults will be suitable. There are no changes in functionality — the new layout simply provides a cleaner, more logical flow through the form.
November 10th, 2025 New "Recent Attendance" column for Small Group Members
In the Members section of the Small Groups module, there's a new optional column you can enable: "Recent Attendance". When enabled, it shows each member's attendance over the past 6 weeks, giving you a quick insight into their regularity at the group.
November 11th, 2025 Tap to Donate app for CharitySuite now available in beta
CharitySuite customers can now access the public beta version of our new giving app, designed to collect anonymous small donations in a contactless user experience. Use the app on a device at a fixed giving kiosk or circulate a device when taking up an offering at in-person gatherings and events. With the app locked to a preselected fund, the giver simply chooses a preset amount or enters a custom amount and taps their card to make their donation. The app is compatible with iOS and Android NFC-enabled devices. It uses the device's built-in NFC reader to collect donations with a simple card tap without requiring an additional external card reader. Tap to Donate supports donations in GBP. Guidance on how to join the beta programme is included in our related support article.
November 13th, 2025 New bulk action to Download CSV for donations
We've added a Download CSV bulk action to the Donations section of the Giving module, and to the Donations tab on giver profiles.
November 14th, 2025 Further plan page updates
After a really helpful round of feedback, we've made several improvements to the new Plan page layout. You can view a sample page here (https://training.churchsuite.com/-/plans/fhrup7gg), or try it on your own plans by opening a legacy Plan page in ChurchSuite and clicking the "Try the new experience" link at the top. There's lots of new functionality to explore, and we'd love to hear what you think. Included in the updates: - Improved list format layout, allowing for a quick overview of the entire plan, with the ability to expand/collapse each item for more details. - Better print formatting. - Increased customisation options - use the page settings to control which details you'd like to see/hide. You can share your feedback using the "Send feedback" link on any new Plan page.
November 17th, 2025 New Attendance Tracking report in Small Groups
We've introduced a new Attendance Tracking report in the Small Groups module that will replace the current Attendance Summary and Attendance Percentage reports. The Attendance Tracking report provides a clear overview of each group member's attendance over a chosen time period. You can view attendance grouped by week or month to spot trends at a glance. You can also drill deeper by highlighting people within a specific attendance percentage range or by filtering groups using selected labels.
November 20th, 2025 Children group Summary report now shows photo/video consent
We've added the Internal and External Photo/Video consent fields to the Children group Summary reports. The report now shows who has given consent, who hasn't, and whose consent status is still unknown.
November 21st, 2025 "Confirm" booking/enquiry updates
To help churches with their approval processes, the "Confirm" pop-up for bookings and enquiries "Not linked to an event", now includes a "Show on calendar" option. The default state of the checkbox is determined by the Bookings module setting.
November 25th, 2025 Accessing new plan pages & dark mode!
When working in the Planning module, it's now easier to access the new plan pages—and to include them in your "Send plan" emails. The "Go to..." menu now lets you open either the new or old plan pages, and when sending a plan you can choose which version recipients will see. We've also added dark mode to the new plan pages! In Settings, you can now select whether the theme should follow your device preference (Auto) or stay fixed to light or dark mode.
December 1st, 2025 Viewing sent communication - new Communication tab
When viewing a person's profile, you'll now see a new Communication tab showing all emails and SMS messages sent to them. This information was previously located further down the page, but it's now easier to access, with search and filtering available too. Click any entry in the table to view the full details of the communication, including open rates (if open tracking is enabled for your account).
December 2nd, 2025 Import Attendance
The ability to import historical attendance data has arrived! 🎉 Two new import tools have been added to the Attendance module: 1. Attendance Importer Use this to import attendance for your people—including historic attendance. Once imported, this data can be used for people tracking. 2. Metrics Importer Use this to import recorded metrics for your attendance dates. Happy importing!
December 2nd, 2025 Improved "Swap session" feature in Check-In
We've improved the workflow for swapping between active Check-In sessions, making it both easier and clearer. If you have multiple gatherings on the same day—for example, two morning services—the "Swap session" feature in the Check-In Admin area will be especially helpful. Simply tap the option to see a list of all currently active Check-In sessions. Choose the session you want to switch to, and you'll be asked whether you'd like to return to the search experience or stay in the admin area.
December 4th, 2025 New: "Who's working?" widget
We've added a new Dashboard widget - "Who's working?". Using the data you've entered under Calendar > Leave Setup, combined with Leave Requests, this widget shows who is expected to be working and highlights anyone who will be away due to holiday or other out-of-office commitments. The Upcoming tab lets you see who's working over the next 7 days, clicking on a person expands the widget to show you more details.
December 8th, 2025 School year support for Belgium
We've added School Year support for Belgium, selectable through the Children module settings. Dutch or French language supported when using the relevant language in a browser
December 9th, 2025 New Parent/Carer filters in Children
We've added Parent/Carer filters for email and mobile. Perfect if you need to find an unlinked parent by their contact details.
API
October 22nd, 2025 For Developers: New OAuth Apps
We've added new OAuth Apps, which can be used by your own scripts or applications to access your data, authorised through a browser-based login. OAuth Apps are used with the OAuth2 Authorisation Code grant to obtain short-lived access tokens for our v2 API on behalf of users or admins (rather than My ChurchSuite members). OAuth client secrets can be easily managed, and to facilitate good security practices, a second secret can be created to allow you to periodically rotate credentials in your applications without downtime.